WE BELIEVE IN THE PUBLIC SECTOR
With a team of unrivalled talent and experience, we know we can make a difference. As a Salesforce implementation partner, we also have the perfect tool to suit. These days, Salesforce is far beyond a CRM. It is an operating system designed for growth and change across every aspect of your organisation. It's time to transform your processes, whatever they may be, to truly awaken your potential.
We are truly proud to serve our public sector customers in supporting digital transformations that create smart change.
Configuring Salesforce for the public sector is often the lynchpin in realising the value these digital transformations bring, but getting to the right solution can be a challenge. We work hand in hand with government organisations to help teams paint a vision for the future and break this down into prioritised requirements that give us a transformation roadmap. This has led us to be a Digital Outcomes Specialist on the DOS5 government framework where we build and support the digital transformation of public services.
We’re firm believers in supporting the organisations we work with. Where we can, we’re committed to the Armed Forces Covenant and are registered with the Career Transition Partnership to ensure that ex-service personnel have the right opportunities available to them. We also proudly support Salesforce Vets and their commitment to upskilling the military community with high demand technology skills and providing a diverse and trained talent pipeline.
BUILD YOUR BUSINESS CASE
Boiling your vision down to a succinct business case and set of deliverables with a realistic price point against it can be tricky. We’ll work with you to define the optimal solution model.
On our public sector engagements, we typically operate a MoSCoW prioritisation model for requirements and run a hybrid delivery method that breaks our work packages down into agile sprints. This makes project implementation easy for the client to understand and builds confidence in the solution prior to testing.
Once we get to change management our clients already have confidence in the solution because of the way we’ve implemented the project. Training is critical both for admins and end users, and we will work alongside the team to make sure adoption is high.
Our engagement doesn’t end at rollout, we work closely with our clients to make sure we can provide an ongoing managed service to ensure our customers see continued value.
HOW IT WORKS
We Bear The Load
As your processes evolve, keeping your configuration in line with all the changes can be a challenge. There is always something to learn, alter or build upon, but never enough time or resources to do it. Let us carry the load so you can focus on what's important to you.
Tell You What Works
As the world's leading business operating system, Salesforce's capabilities are endless. With so many tools at your disposal, it’s hard to know where to start. We leverage all of those functionalities to supercharge your efforts throughout your processes.
However big or small the task may be, we’ve done it all before. We’ve been running support services for different platforms for many years so we know exactly how best to support you and your user base.
We help you stay on top of important new releases, implement any necessary configuration changes, and advise you on improvements you can make to get the most out of your Org longer term.
End to End
Whether you need help with managing campaigns, understanding conversion metrics or perfecting your business operating model, we’re here to guide you through the process and provide you with the expertise you need to generate the greatest return possible.
With solutions that can be complex, the last thing you need is complex pricing. We set out all the costs upfront so you can make an informed decision at every step and mitigate your risk - Salesforce for the public sector is no different.